A striking, minimalist fine art canvas capturing the raw beauty of Newfoundland's rugged coastline. Custom printed to order in St. John's.

Return & Refund Policy

Thank you for supporting independent photography and bringing a piece of Newfoundland into your home! Because every fine art print and gallery-wrapped canvas is custom printed to order just for you, all sales are final.

We do not offer returns, refunds, or exchanges for change of mind, incorrect size selection, or differences in screen color calibration. Please double-check your selected dimensions and wall space carefully before placing your order.

Damaged or Incorrect Orders: Your print is packaged with care, but if your order arrives damaged in transit, defective, or if you received the wrong item or size, we will gladly send a free replacement or issue a full refund.

To request a replacement or refund for a damaged or incorrect item:

• Contact us within 14 days of your delivery date at hello@emframptonphotography.com with your order number.

• Include clear photos of both the damaged print/canvas and the exterior shipping packaging (this helps us file a claim with the carrier and get a replacement out to you quickly).

• Once approved, we will arrange for a replacement print to be shipped at no additional cost, or process a refund to your original payment method within 5 business days.

Order Cancellations & Changes
Because orders go into production quickly—especially during the busy holiday season—please reach out within 24 hours of placing your order if you need to update your shipping address or make a change. Once a print has entered production, we are unable to cancel or modify the order.

Lost Packages

If your tracking information shows your package is delayed or missing in transit, please reach out to us at [your email address] so we can follow up with the shipping carrier on your behalf. Please note that we cannot issue refunds for packages marked as "Delivered" by the carrier, so we recommend shipping to a secure location.

Shipping Policy

Every fine art print and gallery-wrapped canvas is custom printed to order with care. Below is everything you need to know about production times, shipping rates, and holiday delivery deadlines.

Processing & Production Time Because your piece is made to order, please allow 7 business days for printing, quality inspection, and careful packaging before your order ships. During peak holiday periods (November and December), production times may take an extra 2 business days.

Shipping Rates & Estimated Delivery Times

Once your order has been produced and handed off to the carrier, estimated transit times are:

• Newfoundland & Labrador: [14] business days — [$40]

• Rest of Canada: [14-16] business days — [$50

Please note: Delivery estimates begin once your order has shipped, not when it is placed. Weather delays—especially during Newfoundland winters—and carrier backlogs are outside of our control.

Local St. John’s & Area

Pickup If you are local to the St. John’s metro area, you can select Free Local Pickup at checkout to save on shipping. Once your print is ready, you will receive an email with pickup location details in St. John's and available pickup windows.

Holiday Ordering Deadlines

To ensure your prints arrive in time for Christmas, please place your order by:

• Shipping Outside of NL (Canada & US): Dec 5th, 2026

• Shipping Within Newfoundland & Labrador: Dec 9th, 2026

• Local St. John’s Pickup: Dec 1st, 2026

Orders placed after these dates will still be processed as quickly as possible, though arrival before December 25th cannot be guaranteed.

Order Tracking As soon as your order ships, you will receive an email confirmation containing your tracking number. Please allow up to 24 hours for tracking updates to appear on the carrier’s website.

Customs, Duties & Taxes (US & International Orders) Orders shipped outside of Canada may be subject to import duties, taxes, or customs fees levied by the destination country. Any additional charges for customs clearance are the responsibility of the recipient.

Incorrect Shipping Addresses Please double-check your shipping address at checkout. If you notice an error, email hello@emframptonphotography.com within 24 hours of placing your order. We cannot be held responsible for packages delivered to an incorrectly entered address, and reshipping fees will apply if a package is returned to us.